REDCap Support

REDCap Support: REDCap has been built and designed to bolster each user’s autonomy to independently build projects by providing useful links throughout all developmental phases. However, you may have a question or bug that is not on the FAQ section or may encounter a problem handling the software where you need extra help.

REDCap Forum: We have built a CTSI-CN REDCap Forum which Children's National and GW members can ask REDCap questions. We strongly encourage you to review the exchanges since your questions are likely similar to others.

Your Local REDCap Support Team: If your question is truly project-specific, perhaps dealing with study design issues or a particular function that is simply not working properly, you may email us and one of the support staff will respond as quickly as possible.